FRSA Credit Union, your member owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members' privacy. You can be confident that your financial privacy is a priority of this credit union.
We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at 407-657-7212.
FACTS
WHAT DOES FRSA CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand FRSA Credit Union’s Privacy Policy.
At FRSA Credit Union, we respect the privacy of our members. We recognize the importance of maintaining the confidentiality of your personal financial information. This notice describes the privacy policy and practices followed by FRSACU. This notice explains what types of member information we collect and under what circumstances we may share it.
What?
The types of personal information we collect and share depend on the accounts or service you have with us. This information can include:
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Social Security Number
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Account balances and transaction history
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Payment history and credit history
When you are no longer our member, we continue to share your information as described in this notice.
How?
All financial companies need to share members' information to run their everyday business. In the section below, we list reasons financial companies can share their members' personal information; the reasons FRSA Credit Union chooses to share; and whether you can limit this sharing.
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES
NO
to offer our product and services to you
information about your transactions and experiences
information about your creditworthiness
To limit our sharing
Questions?
Who we are
Who is providing this notice?
FRSA Credit Union
What we do
How does FRSA Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also restrict access to nonpublic personal information about you to those employees and volunteers who need to know the information to provide products or services to you.
How does FRSA Credit Union collect my personal information?
We collect your personal information, for example, when you
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open an account or apply for a loan
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apply for any credit union service
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You visit our website; provide us information on any online application or transaction, or information you send to us by email.
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use your credit or debit card or pay your bills
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make deposits to or withdrawals from your accounts
We also collect your personal information from others, including credit bureaus, non-affiliates and other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
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Sharing for affiliates everyday business purposes – information about your creditworthiness
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Affiliates from using your information to market to you
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Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
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FRSA Credit Union has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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The non-affiliates FRSA Credit Union shares with can include insurance companies, direct marketing companies and non-profit organizations
Joint Marketing
A formal agreement between FRSACU and a nonaffiliated financial company where we jointly market financial products or services to you.
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FRSA Credit Union marketing partners include Affinion Group and CUNA Mutual Group, FIS, and Route 66.
If you have questions concerning this notice, please do not hesitate to contact us - we are here to serve you. Complaints or concerns about this site should be directed to our office.
407-657-7212 Ext 300